The second-hand marketplace Shoppers Share Anger Over Size Modifications
Shoppers are voicing their frustration due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has updated its size classifications for women's and children's clothes without notifying all shoppers about the modification.
Social Media Response
Many shoppers and sellers have taken to social media stating that platform listings now display a modified sizing category than originally posted due to the recalibration.
Vinted explained the updated approach better aligns with similar services.
It has advised users to check their listings and update the measurements by hand when needed, which has left users frustrated.
Measurement Approach Updates
Previously, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L used to be a 12 but is now a UK 16-18.
User Stories
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Another user, located in Scotland, explained products she uploaded featuring size 14 markings were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Necessary Adjustments
Charlotte Lunn, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she said.
Platform Context
The service features exceeding 100 million members, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification on the platform has faced criticism: previously, the service retracted a modification to its shipping options after backlash from users.
